Not cooling or not heating
The unit runs but the room stays warm in summer or cold in winter. We check the indoor and outdoor units and find out why.
Home › Mini-Split Service & Repair
Not cooling, not heating, leaking or blinking an error code? We find the cause, explain it in plain words and give you a written price before any repair starts.
Tell us what the system is doing. We'll get back to you to set a time for the visit.
Ductless systems are our daily work, and Mitsubishi is the brand we know best.
The unit runs but the room stays warm in summer or cold in winter. We check the indoor and outdoor units and find out why.
Drips on the wall or floor usually point to the drain. We find the cause and fix it before it damages your walls.
Write down the code or the blinking pattern and tell us when you call. It helps us come prepared.
Rattling, a musty smell or weak air often mean the unit needs a deep cleaning or a part replaced. We tell you which.
25 years of HVAC experience — 20+ in Europe, 5 in New York. We tell you straight. A repair makes sense when the system is in good shape and the fix is reasonable. A new system can make more sense when:
If you decide to replace, the on-site estimate for a new residential system is free, with an itemized written quote.
We also service Daikin and Gree mini-splits and through-the-wall PTAC units. Not sure what you have? Send a photo of the label by text to (646) 724-9231.
Simple and clear, from the first call to a working system.
Tell us the brand and what the system is doing. We set a time for the visit.
We check the system and find the cause. If the visit has a charge, we tell you before we come.
You get the repair and the price in writing before any work starts. No surprises.
We fix the problem, test the system and leave your home clean.
No. Mitsubishi is where we are Diamond System Builder Certified, but we also service Daikin and Gree mini-splits and PTAC units.
We tell you on the phone, before we come. The free on-site estimate is for new residential installations and replacements.
Call or text us and we'll offer the first time that works for both of us. Sending the brand, model and a short description in advance helps.
It depends on the brand, the age of the system and who installed it. Send us the model and serial number and we'll tell you what we can check with the manufacturer.
Yes. A yearly cleaning and check keeps a mini-split running well. For restaurants and stores, see our commercial service.
We service systems in Manhattan (including Harlem and Upper Manhattan) and Riverdale in the Bronx. Not sure we cover your building? Send the form with your ZIP code. More answers: NYC mini-split, PTAC and heat pump questions.
Call (329) 200-4990 or text (646) 724-9231, or send the form any time and we'll get back to you.